Welcome to Royal Hundi. By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Exchange Rates:
The rates displayed on our website are indicative and subject to change based on international market fluctuations without any prior notice. The final rate applicable to any transaction will be the rate confirmed at the time of processing the transaction.
2. Transaction Confirmation:
A transaction is considered confirmed only after we have received the full payment and all required verification is completed. We reserve the right to cancel any transaction if the payment is not received within the specified time frame.
3. Compliance & Verification (KYC):
As a financial service provider, we strictly adhere to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. For transactions exceeding a certain limit, customers will be required to submit valid government-issued identification documents.
4. Transaction Limits:
We may impose limits on the amount or number of transactions you can conduct in a day. These limits are determined by regulatory requirements and our internal risk policies.
5. Payment & Settlement:
All payments must be made from a legitimate source. We are not responsible for any delays in settlement caused by third-party banking networks, holidays, or technical issues beyond our control.
6. User Responsibility:
You are solely responsible for providing accurate information, including beneficiary details and payment information. Royal Hundi will not be liable for any loss incurred due to incorrect information provided by the customer.
7. Cancellation & Refunds:
Once a transaction is confirmed and processed, it cannot be cancelled or reversed. Refunds will only be issued in the event of a transactional failure from our end.
8. Service Availability:
Our online services are available 24/7. However, transaction processing is subject to our business hours and the operational hours of banking partners.
By proceeding with a transaction, you confirm that you have read, understood, and agreed to these Rules & Regulations.
